Table of Contents

~~hero-subtitle Learn what we expect of you, and how to report problems.~~

Rules & Reporting

We base our community rules on our Code of Conduct. If you have any questions on the mindset behind our rules, that would be a good place to start looking!

We usually provide an abridged version of these rules directly within our community spaces. If the shortened version appears to conflict with the rules written below, this document takes priority, and you should consider it to be the primary source of truth.

We reserve the right to pre-emptively deny or restrict access to our community spaces to users who violate our rules elsewhere, even if those violations happen in completely unrelated spaces. While this may seem drastic, we do this to better protect the minorities in our spaces, who're often the target of political violence or harassment campaigns.

Our Rules

1. Follow Platform Rules

As a community, we must follow the rules and terms set out by the platforms we use. These rules will differ between each platform, and we recommend making yourself familiar with them.

2. Speak English if Possible

We understand that not everyone speaks English and that it can be a challenging language to get used to if you don't speak it natively. However, English is the common language in our community spaces, which means we can't moderate content written in other languages. For that reason, we'd appreciate it if you could try to speak English in our spaces.

If another community member speaks your native language, and they don't mind translating for you, feel free to accept their help. Otherwise, you can use translation tools like Kagi Translate, Google Translate, or DeepL if you need to.

We don't tolerate users that make fun of others for their level of English, and we'll moderate any harassment or bullying.

All tools and projects shared or worked on in our community spaces must be legal, legitimate, appropriate, and ethical. For example, don't promote or ask for help with any of the following:

We reserve the right to update this list as trends change. However, this list simply contains examples, and we reserve the right to moderate and remove anything we feel doesn't meet our standards.

4. Respect Our Community

Rephasing is a progressive, collaborative organisation, and it is important everyone respects each other's differences and accounts for others' accessibility needs. To give specific examples:

You should always report any violations of this rule to our staff team. We appreciate your reports, and we encourage our community remembers to talk with us if they have any concerns.

For more information on how to make a report and how we handle your reports, see the reporting section below.

5. Respect Our Spaces

If we want to have productive and respectful discussions, then everyone must respect our community spaces. To give more specific examples:

6. Respect Yourself

It is important to take care of yourself and your mental health. While this obviously allows you to interact in healthier ways, it also makes it easier to follow our other rules, and helps you to avoid saying things you later regret. Some examples of things you can do include:

This should go without saying, but we don't exclude community members based only on the state of their mental health. However, poor mental health is not an excuse for breaking our rules!

Reporting Violations

As mentioned above, we expect our community members to contribute to the overall health of our community spaces, in part by reporting any rule violations they witness. Our staff team can't be everywhere all the time — we have our own lives and jobs to deal with, and sometimes we won't notice a violation happening.

When you notice an issue, please keep this section in mind and report violations appropriately.

Submitting a Report

It is important to put in the effort to write a proper and useful report:

Reports can be submitted using one of the following avenues:

If the incident you're reporting breaks the platform's rules, then you should also report it directly to the platform.

Reporting Staff Members

If you need to send in a report about our staff members, please send it to the highest-ranking staff member possible, aside from the staff members in question.

For example, if your report is about Moderators A and B, send your report to Admin C.

If you have feedback or a complaint about our policies or staffing methodology, it may make more sense to provide direct feedback as explained on the About Us page.

Report Handling

When a staff member receives a report, the first step is to read the report and begin a small investigation.

In simpler situations, we'll act immediately without much discussion — otherwise, we'll share more complex reports (or those requiring larger investigations) with the rest of the moderation team and chat about its merits.

We may need to contact you for more details or to have a discussion with you, so please ensure we can contact you after you send in your report.

Data Management

We're committed to keeping all reports private, and we're especially wary of sharing details of any reports with anyone outside our staff team.

However, we believe it is important for communities to work together, and we reserve the right to share some details of our moderation actions (and the reports leading up to them) with other moderation teams and community moderation organisations. When we do this, we don't share information on who submitted the report, and we try to only share details that are specifically relevant to the moderation case.

Potential Moderation Actions

We reserve the right to use the full suite of moderation tools available to us when dealing with violations. This includes but is not limited to:

Our team reserves the right to take whichever action seems most appropriate, and we may decide to act across all our community spaces at once if needed.

Appealing Moderation Actions

Please note that sending an appeal doesn't guarantee that we'll undo the action in question. If we decide to deny your appeal, then we'll try to provide as much detail as possible — but in some situations, we may not be able to.

Donating or otherwise contributing to our projects will not make your appeal more likely to be successful. Instead, please be civil and patient when writing your appeal and be as clear as possible when explaining why we should undo our moderation action.

If we decide to ban you from our community spaces or otherwise limit your access, and you feel we took that action in error, or you'd like to make a case for undoing that action, then please let us know via one of the following options: